Thank you for shopping at www.rehabclothing.com
. To return an online purchase, please refer to the below procedures. Please remember that the Return Policy described below is only applicable to online purchase made through www.rehabclothing.com
All REFUNDS ARE ONLINE STORE CREDIT ONLY. NO EXCEPTIONS.
If you are not completely satisfied, you may return some items for online store credit. Returns are accepted with our authorization only.
Returns must be received within 7 days from the day you got your package included with an authorization number sent by us. All returns must be unworn and unwashed with tags attached in unopened condition with the manufacturers' seal. If the Package is returned in opened condition or returned without its original packaging, there will be a 30% re-stocking fee.
We cannot make any exceptions and any requests falling outside of the 7/14 day time frame outlined below. After we get your package, you will receive a online store credit which we will apply onto your next purchase. Original shipping charges are non-refundable.
In order to receive an authorization number, please send us an email at email@example.com
within 7 days of receipt of goods with the following information:
- Company Name
- Invoice Number
- Style Number
- Quantity & Color
- Reason for Return
- “Sale Items” are FINAL SALE items and therefore cannot be returned.
- The buyer must pay all costs related to return shipping charges.
- www.rehabclothing.com will not issue a return authorization for damages and claims AFTER indicated dates.
- Claims for any damage must be made within 2 days upon receipt of merchandise with all parts included.
Mail the package to:
1165 1/3 Crocker St.
Los Angeles CA 90021
The following items are non-returnable. Credit will not be issued for the following:
- Items returned after 14 days
- Returns with NO RA# outside of the package
- Undergarments, Swimwear, and Bodysuits
1. Request an RA (Return Authorization) number within 7 days of delivery. You can process your own return by emailing us at firstname.lastname@example.org
to receive the RA form. Fill out the form then email us back. We will send your RA once your return request has been authorized.
2. On the return form, please complete the item(s) being returned and the corresponding RA number(s). Enclose this form with your return/exchange item(s) and write the RA number(s) on the outside of the package. Please return the item(s) within 2 days from the date your RA was issued.
3. Please ship your return package via any major delivery service which provides tracking capabilities, as returns without a tracking number will not be accepted. Please email the tracking numbers once you send the package.
ONLINE STORE CREDIT
- Online Store Credit cannot be transferred to another person or account
- Online Store Credit may not be purchased and is only provided when previously purchased items have been returned.
- Any purchase amounts that exceed the value of the Online Store Credit will require an additional method of payment for the remaining balance due.
For more information, please contact Customer Care at: email@example.com
California's Proposition 65 entitles California consumers to special warnings for products that contain lead and other chemicals known to the state of California to cause cancer and birth defects or other reproductive harm if those products expose consumers to such chemicals above certain threshold levels. We value our customers, and hope the following information helps with your buying decisions.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
WARNING: The materials used in this product contain chemicals known to the State of California to cause cancer and birth defects or other reproductive harm. Please note that by posting this Proposition 65 warning, we are notifying you that one or more of the Proposition 65 listed chemicals may be present in a product. With Rehab's products, the exposure to these chemicals may be of no significant risk to you, but out of caution, we have elected to place this warning on our site to make sure our customers are informed.