FREE SHIPPING ON ORDERS OVER $750
RETURN & EXCHANGE

WHAT IS OUR RETURN POLICY?

No return will be accepted without prior written authorization.

Merchandise can returned within 7 days of receipt for store credit only.

Merchandise can be exchanged within 7 days of receipt.

Return & exchanged items must be in unopened condition with the manufacturers’ seal.

Merchandise returned & exchanged AFTER the 7 day return policy will be charged a 20% restocking fee.

Items that do not meet these criteria or are non-returnable & exchangeable will be denied.

HOW DO I PROCESS A RETURN FOR STORE, CREDIT, EXCHANGE OR DAMAGES?

For all Returns, Exchanges and Damages, please email us at info@rehabclothing.com or call us at 213-746-4555 to retrieve a Return Authorization number. We will email you a Return Authorization form to ship back along with your returned merchandise. Please include the RA form with the items your are returning in the order you are shipping back.

Returns for Store Credit: Once we receive your package, we will issue Store Credit to your customer account within our internal system. You will receive a confirmation email regarding details to your Store Credit once we receive your returned merchandise. Store Credit will not be credited to your account until we receive the returned merchandise.

Exchanges: Once we receive your returned merchandise, we will credit the amount returned to new merchandise you are exchanging for. If there is store credit left over, we will email you to inform you of your remaining balance. If the credit does not cover the cost of entire order, we will inform you of the remaining order amount.

Damages: When we issue you an RA#, we will email you the RA form along with a shipping return label to cover the shipping cost of your damaged goods. Once we receive your returned damages, your refund will be processed within 7 business days. You will be notified via email at the email address listed on your account when your order was placed. please note that your banking institution may require additional days to process and post this transaction to your account once they have received the information from us (typically 3-5 business days). Original shipping charges are non-refundable.
NEED HELP?
We look forward to receiving your email and assisting you. For any order or product inquires, please contact us at:
REHAB
T. 323-268-2595

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